1.  Payment Terms

A 50% upfront part payment (non-refundable) is required to initiate your order.  Processing of your order will only commence once payment reflects in our account.

Balance of payment is due prior to despatch.

All goods remain the property of Hedcor (Pty) Ltd until paid in full 


2.  Lead Times

Lead times quoted are subject to the availability of materials and components from outside suppliers. HEDCOR will not be liable for any claim arising from failure to deliver or for delay in delivery as a result of unavailability of materials, strikes, accidents or any cause or event beyond the reasonable control of our company.


3.  Delivery and Installation

Unless otherwise stated, delivery and installation costs are not included in pricing.

Pricing for delivery is based on deliveries to ground floor locations only.  Delivery to multi-storey locations may incur additional costs.

The placement of goods and removal of packaging is not included and is available upon request at an additional cost.


4.  Claims

All HEDCOR products are quality controlled before despatch. In the unlikely event that damage occurs during delivery or any items are missing, you are required to contact us within 24 hours of the delivery/installation taking place. Depending on the product, HEDCOR reserves the right to decide whether to repair, replace or make good any products delivered with visible damage at its discretion.


5.  Samples

All samples requested will be invoiced prior to despatch and become payable if not returned within 14 days.  Samples will be credited when received back in a good condition.


6.  Web Images

The images used on this web site are for illustrative purposes only and may not always be identical to the actual product. HEDCOR reserve the right to change, improve or discontinue products without notification.

Colour swatches may not display 100% accurate due to variable screen resolution settings of electronic hardware.